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Welcome to Timber Luxeshop. We are committed to providing a smooth and reliable shipping experience for our customers worldwide. Please review our Shipping Policy carefully before placing an order.
All orders are processed after confirmation through our Cash on Delivery (COD) system. Orders are usually prepared and dispatched within 1 to 3 business days after successful order verification.
Orders are not processed on weekends or public holidays.
Shipping charges, if applicable, will be displayed during checkout before you complete your order. Promotional offers with free shipping may be available from time to time.
Timber Luxeshop proudly operates worldwide and ships to customers across multiple countries and regions.
Delivery availability may vary depending on your location and courier service coverage.
Once your order has been shipped, customers may receive tracking information through email or direct communication when available.
Please allow some time for tracking updates to appear after shipment confirmation.
Please ensure that your shipping information, phone number, and address are accurate when placing your order.
If a delivery fails due to incorrect details provided by the customer or unsuccessful delivery attempts, additional shipping charges may apply for reshipment.
While we work hard to ensure timely deliveries, delays may occasionally occur due to:
Timber Luxeshop is not responsible for delays caused by third-party shipping carriers.
If your package arrives visibly damaged, please contact us within 48 hours of delivery at:
Please provide photos of the package and product so we can investigate and assist you promptly.
If your order appears lost or has not arrived within a reasonable timeframe, please contact our support team. We will work with the shipping provider to help resolve the issue.
If you have any questions regarding our Shipping Policy, please contact us:
Email: [email protected]